Skip to main content

Downloading Events

Raw event data can be downloaded directly from an experiment's overview page or from the Events Page.

From the Experiment's overview

Downloading events data directly from an experiment makes it easy to download all experiment related data in a single file directly into your computer.

To download an experiment's raw event data

  • Navigate to an experiment's overview.
  • Click the ... in the top right.
  • Select Export Data from the dropdown. This option will only be visible if you have the correct permissions to download raw data.
  • An export request is made a processed asynchronously.
  • When the export file is ready, a notification will show on the report's activity tab.
  • Click on the link to download the raw data file.

::: note The link to download the file is only valid for 30 days. A new request can be made if the link has expired. :::

From the Event's page

Downloading events from the Events page makes it possible to select which events will be downloaded and does not restrict events from a single experiment.

Exporting Events

To set up a new export, click Export in the top-right hand corner.

Here you will be able to set up an export configuration that runs either once, or recurrently.

Configure Export

The first step on the exporter form is to give your configuration a name and to select how often you want it to run. This can be once, hourly, daily, weekly or monthly.

Filter Events

As mentioned in the Event Filters section, you can filter your events to fine tune what kind of events are exported. The Start At field is required and is the date and time of the earliest event that you want to export. For recurring exports, after the first export, the Start At event will be the next event after the last one that was previously exported.

Configure Storage

The Configure Storage section is where you will input the details of your storage bucket. The fields are described in the following table:

Field NameDescription
BucketThe name of the object storage bucket to export into.
PrefixThe prefix of the exported filename, which can include / to denote "sub-folders".
Access Key IDThe access key id of for the object storage bucket.
Secret KeyThe secret access key for the object storage bucket.
EndpointThe S3-compatible endpoint to connect to the object storage bucket. Examples:
AWS: https://s3.amazonaws.com
GCP: https://storage.googleapis.com
FormatThe format of the exported data. CSV and TSV include a header row with column names. JSON is a newline-delimited JSON file. Parquet is a very efficient column oriented storage format.
CompressionThe compression method to use. GZIP is widely supported and provides good compression. ZSTD is similar to GZIP in compression level but faster and less widely supported. LZ4 is much faster but provides slightly less compression. None is no compression.
Interoperability with GCP to S3
  1. Go to the Cloud Storage Settings page in the Google Cloud Platform Console.
  2. In Settings, select Interoperability.
  3. If interoperability has not been set up yet, click Enable Interoperability Access.
  4. Click Create new key.

Once all of these fields have been filled, you must use the Test Configuration button to make sure that the fields have been filled correctly. If the test is successful, you can click the Export Events button to start exporting!